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Privacy policy

Last Updated: December 29, 2025

Brixner Office Furniture (“Brixner Office Furniture,” “we,” “us,” or “our”) operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated commercial furniture experience. The Services are powered by Shopify.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit, use, or make a purchase through the Services, communicate with us, or opt in to receive communications (including SMS messages). If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual. It does not include anonymized or de-identified data.

Depending on how you interact with us and as permitted by law, we may collect the following categories of personal information:

Contact Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

Financial & Transaction Information

  • Payment card and payment method details (processed securely by third-party payment processors)

  • Purchase, return, exchange, and order history

Account Information

  • Account credentials

  • Preferences and settings

Communications

  • Emails, messages, form submissions, and customer support interactions

Device & Usage Information

  • IP address

  • Browser and device information

  • Interaction data, cookies, and analytics

Messaging-Specific Information (SMS)

  • Mobile phone number

  • SMS opt-in status and timestamp

  • Messaging preferences

  • Message delivery and interaction history

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you, when you place an order, create an account, contact us, opt into SMS or email communications, or submit forms

  • Automatically, through cookies and similar technologies when you use our website

  • From service providers, such as Shopify, payment processors, analytics providers, and messaging platforms

  • From third-party partners, where permitted by law

How We Use Personal Information

We use personal information for the following purposes:

Providing & Improving the Services

  • Process orders and payments

  • Manage accounts and preferences

  • Deliver products and services

  • Provide customer support

  • Improve website functionality and user experience

Communications

  • Respond to inquiries

  • Send order updates, service notifications, and account-related messages

Marketing & Advertising

  • Send promotional emails or SMS messages only to users who have opted in

  • Display relevant advertisements on our website or third-party platforms

Security & Legal Compliance

  • Detect fraud and protect users

  • Comply with legal obligations

  • Enforce policies and agreements

Messaging (SMS) Privacy Policy

Effective Date: December 29, 2025

This section applies specifically to SMS and messaging campaigns operated by Brixner Office Furniture.

Information We Collect for Messaging

When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number

  • Your consent to receive SMS messages

  • Your name and basic contact information

  • Your messaging history with us

How We Collect Messaging Information

  • Directly from you when you submit a form, request information, or otherwise opt in

  • Automatically through your interaction with our messaging platform

How We Use Messaging Information

We use SMS-related information to:

  • Send messages you have explicitly opted in to receive

  • Provide appointment reminders, order updates, service notifications, or promotions

  • Operate and improve our communications

Choices & Controls

You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us using the information below.

Opting out of SMS messages does not affect other communications such as transactional emails.

SMS Data Sharing

We do not share, sell, rent, or disclose your mobile number or SMS opt-in data to third parties or affiliates for marketing or promotional purposes.

SMS data may only be shared with service providers strictly necessary to deliver messages (e.g., messaging platforms), subject to confidentiality and security obligations.

Data Sharing and Transfers
Your data will not be transferred to external organizations under any circumstances.

Internal Controls
We maintain strict internal controls to prevent unauthorized sharing of user data within our organization.

How We Disclose Personal Information

We may disclose personal information only as necessary to:

  • Shopify and service providers that support our operations

  • Payment processors, shipping carriers, and IT providers

  • Legal or regulatory authorities when required by law

  • Successors in a merger, acquisition, or business transaction

We do not disclose personal information for third-party marketing without consent.

Relationship With Shopify

Our Services are hosted by Shopify, which processes personal information to provide and improve platform functionality. Shopify may process data in accordance with its own privacy policies.

Learn more at: https://privacy.shopify.com

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, and transmission of data over the internet cannot be guaranteed.

We retain personal information only as long as necessary to fulfill business purposes or comply with legal obligations.

Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access or request copies of your data

  • Request correction or deletion

  • Opt out of targeted advertising

  • Withdraw consent for communications

We do not discriminate against users for exercising privacy rights.

International Transfers

Your information may be processed outside your country of residence. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Brixner Office Furniture
1101 6th Ave W, Ste 110
Bradenton, FL 34205
📧 info@brixneroffice.com

For SMS support, reply HELP to any message or contact us using the information above.